Overview

Dinner in the Sky Dubai

Dinner in the Sky offers a truly unique dining experience that combines the thrill of dining suspended 50 meters in the air with gourmet cuisine, breathtaking views, and an unforgettable adventure.

Dinner in the Sky, Dubai – Terms & Conditions

Before booking or participating in the Dinner in the Sky, Dubai experience, please ensure you are aware of the following terms and conditions:

Tickets & Entry

• Non-Refundable: Once purchased, tickets are non-refundable. Please double-check your date, time, and preferences before confirming your booking.
• Advance Booking: Due to the exclusive nature of this experience, it is highly recommended to book in advance as spots are limited, especially during peak times.
• No Transfer of Tickets: Tickets cannot be transferred to other individuals or dates unless agreed upon in exceptional circumstances.

Tour Timing

• Scheduled Time: The dining experience is available at designated time slots. Please arrive on time to ensure you can join the session. Late arrivals may miss their slot and may not be eligible for rescheduling or refunds.
• Duration: The dinner duration is typically about 90 minutes. This includes the time spent lifting into the air, dining, and safely descending.

Dress Code

• Smart Casual Attire: Guests are required to wear smart casual clothing. Flip-flops, sandals, or any attire considered inappropriate for the upscale nature of the experience are not allowed.
• Footwear: Comfortable, closed-toe shoes are recommended for safety during the experience. High heels are not recommended due to the nature of the setup.

Health & Safety

• Safety Harness: Guests will be secured with a harness during the entire experience, which must be worn at all times.
• Medical Considerations: Guests must be in good health and free of any conditions that could be aggravated by heights or the adventure of being suspended. Pregnant women, individuals with severe medical conditions, or those who have a fear of heights may be advised not to participate.
• Age Limit: Participants should be at least 10 years old. Children under this age will not be permitted to join unless otherwise stated by the service provider.

Weather Conditions

• Weather-Dependent: Dinner in the Sky is weather-dependent. In case of adverse weather conditions like high winds, thunderstorms, or rain, the experience may be postponed or canceled for safety reasons.
• Rescheduling or Refund: In the event of cancellation due to weather conditions, guests will be offered the option to reschedule or receive a refund based on availability.

Dining Options & Customization

• Menu Selection: The experience includes a set menu, but special dietary requirements (such as vegetarian, vegan, gluten-free) can be accommodated if informed in advance.
• Alcohol & Beverages: A range of beverages is available, including non-alcoholic and alcoholic drinks. Special requests for specific drinks should be communicated at the time of booking.

Photography & Media

• Photography: Guests are encouraged to take photos during the experience. Professional photographers may also be present to capture moments during the meal. Photographs are for personal use only and cannot be used for commercial purposes without prior consent.
• Social Media: Guests are welcome to share their experience on social media. However, drones and professional equipment are prohibited.

Liability & Behavior

• Conduct: Guests are expected to behave in a respectful manner. Any disruptive behavior that compromises the safety or enjoyment of the experience may result in immediate removal without refund.
• Liability Waiver: Participants are required to sign a liability waiver before the experience. Dinner in the Sky is not responsible for any injuries, accidents, or damages that may occur during the experience.

Cancellation & Rescheduling

• Non-Refundable: Tickets are non-refundable once booked. If the experience is canceled by the provider (due to weather or operational reasons), guests will be offered the chance to reschedule or receive a refund.
• Rescheduling Policy: Requests for rescheduling must be made at least 48 hours in advance. Last-minute changes or cancellations may incur additional fees.

Transportation

• Transportation: Dinner in the Sky does not include transportation to and from the venue. Guests are expected to arrange their own transportation to Dubai Marina, where the experience takes place.
• Parking: There are parking facilities nearby for guests who wish to drive to the location.

General Terms

• Amendments: These terms and conditions are subject to change without prior notice. The latest version of the terms and conditions will apply.
• Customer Support: For any inquiries, concerns, or special requests, please contact Dinner in the Sky Dubai’s customer service in advance.

Booking Terms & Conditions

• All bookings are final. Tickets are non-refundable and non-transferable.
• Tickets will be emailed to you within 2–3 hours after booking.
• Please ensure your email and personal details are correct.
• All same day bookings are subject to availability. Please check with us before booking for same day and we’ll do our best to confirm your reservation.
• If tickets for your chosen dates are sold out, we’ll offer the next available date.
• We are not responsible for venue issues or delays caused by incorrect information.
• We act as a ticketing agent and are not liable for any issues during your visit.

By booking and attending the Dinner in the Sky experience, you acknowledge and agree to these terms and conditions, ensuring a safe, enjoyable, and unforgettable experience in the sky!