Overview

Located in Riyadh Street, Dubai Dolphinarium is one of the city’s top family-friendly attractions, offering exciting live shows and the chance to interact with some of the most playful marine animals in the world. Whether you’re a fan of dolphins, seals, or exotic birds, there’s a lot to explore and enjoy at this unique venue.

Dubai Dolphinarium – Terms & Conditions

To ensure a safe and enjoyable visit to Dubai Dolphinarium, here are the important terms and conditions for guests:

Ticketing & Entry Rules

• Tickets are non-refundable and non-transferable once purchased.
• Children under 2 years enter free of charge, but they must be seated on an adult’s lap.
• Online booking is recommended, especially during peak seasons or public holidays, for guaranteed entry.
• VIP tickets offer exclusive benefits such as priority seating and special access to meet-and-greet sessions with dolphins.
• Showtimes may change based on availability and operational requirements. It is advisable to check timings ahead of your visit.

General Visitor Rules

• No outside food or drinks are allowed, except for baby food and essential medical items.
• Photography is allowed during the shows, but professional cameras (with tripods) and drones are prohibited unless permission is granted for specific purposes.
• Supervision is required for children, as the environment can be loud and fast-paced during shows.
• No touching the dolphins or seals unless part of an official encounter program.

Dolphin Encounters & Experiences

• Health and safety restrictions may apply for guests wishing to participate in dolphin swims or seal interactions.
• Pregnant women, children under 6 years old, and people with certain medical conditions should consult with staff before engaging in these activities.
• Medical waivers may be required for certain experiences, particularly those involving swimming or direct interaction with animals.

Health & Safety Guidelines

• Follow COVID-19 protocols if applicable, including social distancing and mask-wearing in crowded areas.
• Sanitizing stations are available throughout the venue for the safety of guests.
• In case of bad weather, shows and experiences may be delayed or rescheduled for safety reasons.

Show & Experience Regulations

• Late arrivals may not be allowed entry into the show once it has started, to avoid disruption.
• Loud noises and flashing lights may occur during certain shows, so guests with sensitivities should be cautious.
• Special events (such as private functions or VIP events) may affect general admission availability and show timings. Please check in advance.

Operational Changes

• Temporary closures may occur for maintenance or unforeseen circumstances, including weather-related disruptions.
• Event timings and duration are subject to change, especially during peak seasons or holiday periods. Check the official website for the latest updates.

Booking Terms & Conditions

• All bookings are final. Tickets are non-refundable and non-transferable.
• Tickets will be emailed to you within 2–3 hours after booking.
• Please ensure your email and personal details are correct.
• All same day bookings are subject to availability. Please check with us before booking for same day and we’ll do our best to confirm your reservation.
• If tickets for your chosen dates are sold out, we’ll offer the next available date.
• We are not responsible for venue issues or delays caused by incorrect information.
• We act as a ticketing agent and are not liable for any issues during your visit.

Note: These terms and conditions may be updated periodically. Always check the Dubai Dolphinarium website for the most current rules and policies before your visit.

Need help with tickets or planning your dolphin adventure? Let me know if you need assistance!