Overview

Highlights of iFly Dubai

iFly Dubai is an exhilarating indoor skydiving experience that offers you the thrill of free-fall, without needing to jump from an actual plane! Located at Mirdif City Centre, Dubai, iFly is the perfect destination for adrenaline seekers and those looking for a unique experience in the UAE.

iFly Dubai – Terms & Conditions

Before booking or participating in activities at iFly Dubai, please ensure that you read and understand the following terms and conditions:

Tickets & Entry

• Non-Refundable: Tickets purchased for indoor skydiving or other activities at iFly Dubai are non-refundable. Please verify your booking details before finalizing the purchase.
• Date & Time: Tickets are valid for the specific date and time selected during booking. Rescheduling may not be possible for late arrivals or missed sessions.
• Age and Health Restrictions: Participants must meet the minimum age requirement (typically 3 years old) and be in good health. Pregnant women and those with certain medical conditions (e.g., heart conditions, back injuries) are advised not to participate.
• Height & Weight Restrictions: Some activities may have height or weight restrictions. Please check the details at the time of booking to ensure eligibility.

Flying Experience

• Instructor Supervision: All flights are conducted under the supervision of a certified instructor who will guide you through the experience. First-time flyers are required to undergo a pre-flight training session.
• Safety Gear: iFly Dubai provides all necessary safety equipment, including flight suits, helmets, goggles, and earplugs. Participants are required to wear comfortable clothing and closed shoes for the session.
• Health & Fitness: Participants should be in good physical condition. If you have any concerns about your fitness, please consult with your healthcare provider before booking.
• Liability Waiver: All participants are required to sign a liability waiver that acknowledges the inherent risks of indoor skydiving.

Booking & Payment

• Advance Booking: Advance booking is recommended to secure your preferred time slot. Walk-in bookings are subject to availability.
• Payment: iFly Dubai accepts credit cards, debit cards, and other secure payment methods. All payments must be made at the time of booking.
• Promotions & Discounts: Any promotional offers, vouchers, or discount codes must be applied at the time of booking. Offers are subject to availability and cannot be combined with other discounts.

Family & Group Bookings

• Group Experiences: Special rates are available for group bookings. Group sizes must meet the minimum required for discounts or packages.
• Children’s Policy: Children must be accompanied by an adult. Parental consent may be required for younger participants.

Photos & Videos

• Photo & Video Packages: iFly Dubai offers optional photo and video packages. All photos and videos are available for purchase at the venue after your flight. Once purchased, they are non-refundable.
• Personal Cameras: Personal cameras or mobile phones are not allowed inside the flight chamber. All photos and videos are captured by iFly Dubai staff.

Cancellation & Rescheduling

• Non-Cancellable: Bookings are generally non-cancellable. If you are unable to attend, please contact iFly Dubai at least 48 hours in advance to explore rescheduling options (subject to availability).
• Rescheduling Fees: Rescheduling requests made within 48 hours of the booked time may incur additional fees. Fees depend on availability and the type of experience booked.
• Late Arrivals: If you arrive after your scheduled flight time, the booking may be forfeited, and no refund or rescheduling will be provided.

Safety & Conduct

• Safety Regulations: All participants must follow the safety instructions provided by the instructors. Failure to do so may result in disqualification from the session.
• Behavioral Expectations: Respectful behavior is expected at all times. Disruptive behavior may result in being removed from the premises without a refund.
• Supervision of Minors: Children under the age of 18 must be accompanied by a parent or guardian during the activity. The parent/guardian must sign the necessary consent forms.

Liability & Risk

• Personal Risk: Participants engage in indoor skydiving at their own risk. iFly Dubai has implemented strict safety measures, but there are inherent risks associated with this activity.
• Liability Waiver: All participants must sign a liability waiver before participating in any activity. This waiver acknowledges the inherent risks of indoor skydiving.
• Injury Disclaimer: iFly Dubai is not liable for any injuries, accidents, or loss of personal property while using the facility.

General Terms

• Amendments to Terms: These terms and conditions are subject to change without prior notice. Please review the latest version on iFly Dubai’s official website.
• Customer Service: For further inquiries or assistance, please contact iFly Dubai’s customer support team for clarification or additional information regarding bookings, policies, and experiences.

Booking Terms & Conditions

• All bookings are final. Tickets are non-refundable and non-transferable.
• Tickets will be emailed to you within 2–3 hours after booking.
• Please ensure your email and personal details are correct.
• All same day bookings are subject to availability. Please check with us before booking for same day and we’ll do our best to confirm your reservation.
• If tickets for your chosen dates are sold out, we’ll offer the next available date.
• We are not responsible for venue issues or delays caused by incorrect information.
• We act as a ticketing agent and are not liable for any issues during your visit.

By visiting and participating in activities at iFly Dubai, you acknowledge and agree to these terms and conditions. Enjoy your thrilling skydiving adventure!