How to Visit Burj Khalifa A Definitive Guide

Visiting the Burj Khalifa is a highlight for anyone traveling to Dubai, but getting it right comes down to a few key decisions. The big ones are choosing which observation deck you want to experience—'At the Top' on Levels 124/125 or the more exclusive 'At the Top, SKY' on Level 148—and then picking the perfect time slot. Do you want the crisp morning light, or are you aiming for that legendary sunset glow?

Planning Your Burj Khalifa Experience

Going up the world's tallest building isn't just an elevator ride; it's one of those must-do moments that defines a trip to Dubai. I've designed this guide to walk you through everything, step-by-step, so you can make the most of this incredible landmark. The choices you make right at the start, like which ticket to buy and when to go, really set the tone for your entire visit.

It's no surprise that the Burj Khalifa is a massive draw. The tower pulls in around 1.8 million visitors every year. In fact, nearly half—a huge 48%—of all international tourists in Dubai head straight for the 'At the Top' observation decks.

Key Decisions for a Seamless Visit

Before we get into the nitty-gritty of booking and getting there, let's nail down the basics. These first few choices will impact everything from your budget to the photos you’ll be showing off for years.

Think about these core planning points:

  • Which Deck to Choose? Your first big decision is between the standard 'At the Top' experience (Levels 124 and 125) and the premium 'At the Top, SKY' (Level 148). The SKY ticket gets you a more VIP-style visit with fewer people and some refreshments included.
  • What's the Best Time? Are you after that perfect sunset photo during the "golden hour," or would you rather have clearer views and smaller crowds in the morning? Every time of day offers a totally different perspective on the city.
  • How Much to Budget? Ticket prices can change a lot depending on the deck and the time you choose. Sunset slots, for example, are pricier but the view is absolutely unforgettable.

A little bit of planning can turn a simple sightseeing stop into the highlight of your trip. By sorting out these key choices first, you're setting yourself up for a stress-free and truly spectacular experience high above the Dubai skyline.

Getting these fundamentals right is the first step. This guide will take you through everything else you need to know, ensuring you discover all the best things to do in Dubai for a perfect trip.

Let's quickly break down the most important planning points. I've put together this table to give you a fast overview of what you need to consider.

Burj Khalifa Visit At a Glance

Planning Aspect Key Recommendation Insider Tip
Observation Deck At the Top, SKY (Level 148) for a premium, less crowded experience. Levels 124/125 are still incredible and more budget-friendly. You won't feel like you missed out.
Best Time Slot 4:00 PM – 6:30 PM for sunset views. Book a 10:00 AM slot for bright, clear views with fewer people and lower ticket prices.
Booking Window Book tickets at least a few weeks in advance, especially for sunset. If you're flexible, check for last-minute non-prime slots the day before; sometimes they open up.
Getting There Take the Dubai Metro to the Burj Khalifa/Dubai Mall station. It's cheap and avoids traffic. The walk from the Metro station to the entrance is about 15 minutes through an air-conditioned link bridge.

This snapshot should help you make some quick decisions, but we'll dive deeper into each of these areas to make sure you have all the details you need.

Choosing Your Observation Deck Experience

The first, and frankly biggest, decision you'll make for your Burj Khalifa visit is which ticket to book. This choice sets the tone for your entire experience, and it's not just about how high you go—it’s about the kind of atmosphere you want. Your options really come down to two distinct vibes: the iconic At the Top on Levels 124/125 or the more exclusive At the Top, SKY on Level 148.

The real difference is in the feel and flow of the visit. At the Top is the classic, bustling experience—it’s what most people think of when they imagine seeing Dubai from the world’s tallest building. At the Top, SKY, on the other hand, is a much quieter, more premium affair.

At the Top: Levels 124 and 125

This is the standard ticket, and for good reason—it’s fantastic. It gives you access to two separate but connected floors. Level 124 is famous for its outdoor observation terrace. This is where you can get those incredible, almost-unobstructed photos through small openings in the glass panels, feeling the wind from that high up.

Just one floor above, Level 125 is a spacious, air-conditioned deck with full 360-degree views. They’ve added some cool interactive features here, like a virtual reality experience where a simulated glass floor "cracks" under your feet. It gets a little jolt out of everyone.

This ticket is the right call for:

  • First-timers who want that quintessential "I was here" experience.
  • Families and groups, as it’s the more affordable option.
  • Anyone who enjoys the energy of a popular global landmark and doesn't mind sharing the view.

At the Top, SKY: Level 148

The SKY experience is a serious step up in both luxury and altitude. At a dizzying 555 meters, Level 148 was once the highest observation deck on the planet. The premium feel starts right away in a private lounge on the ground floor, where you're offered Arabic coffee and dates before your ascent in a dedicated elevator.

Once you arrive, the difference is immediately obvious. The space is far less crowded, and staff offer complimentary refreshments. You get about 45 minutes to soak in the views from this exclusive level before you're invited to descend and explore Levels 124 and 125 at your own pace. It's the perfect choice for a special occasion or for anyone who values a more serene and personal moment above the clouds.

It all boils down to what you value more: budget or breathing room. The view from any level is spectacular, but the SKY ticket essentially buys you a quieter, more refined experience away from the main crowds.

This visual guide breaks down the core factors—your budget and the kind of vibe you're after—to help you pick the perfect ticket.

Infographic about how to visit burj khalifa

As the infographic shows, if a premium, less-crowded visit is your priority, SKY is the way to go. But if you're watching your budget or visiting with family, the standard At the Top experience is more than enough to create an amazing memory.

No matter which deck you choose, you're guaranteed a perspective of Dubai that will stick with you long after you've descended. Just think about the kind of moment you want to have when you're standing up there.

Booking Tickets and Picking the Perfect Time

A stunning aerial shot of the Burj Khalifa piercing through a layer of clouds at sunset.

Getting your hands on Burj Khalifa tickets isn't something you want to leave to chance. My advice? Book online, and do it as far ahead as you can. Showing up on the day is a gamble—you'll likely face sold-out time slots or, at the very least, much steeper prices.

You have two main paths for booking: go directly through the official Burj Khalifa website or use a reputable third-party vendor. The official site is clean and simple. However, I've often found that authorized resellers have compelling package deals that bundle the Burj Khalifa with other must-see Dubai attractions, and sometimes they offer better cancellation terms. It’s always worth spending a few minutes comparing your options.

What's the Best Time to Actually Go Up?

This is the question I get asked most often. Honestly, there isn't one "best" time; it all hinges on what kind of experience you're after. The view, the light, and the overall mood shift dramatically from morning to night.

Here’s my take on what to expect at different times of the day:

  • Morning (8:30 AM – 11:30 AM): This is your best bet for crisp, clear views. The morning light is fantastic for photography, and the crowds are usually at their thinnest.
  • Afternoon (12:00 PM – 3:30 PM): The sun is high and harsh, which can sometimes mean dealing with a bit of desert haze. The views are still incredible, of course, but you might not get the same sharp clarity as in the morning.
  • Sunset (4:00 PM – 6:30 PM): The golden hour. This is the most sought-after, and therefore most expensive, time slot for a reason. You watch Dubai transition from daylight to a glowing cityscape under a painted sky. It's spectacular.
  • Evening (7:00 PM onwards): After dark, the city transforms into a glittering sea of lights. It's a completely different and equally mesmerizing perspective, perfect for a romantic outing. Plus, you get an unbeatable aerial view of the Dubai Fountain shows happening below.

The sunset slot is the ultimate three-for-one deal: daylight, sunset, and nighttime views. But you have to be strategic. These tickets sell out weeks, sometimes even months, in advance, particularly during peak season. If you have your heart set on sunset, book it the moment you know your travel dates.

The sheer popularity of this landmark is staggering. Back in 2013, it drew 1.87 million visitors, a 13% jump from the year before, and it has remained an iconic attraction ever since.

A Few More Tips for Nailing the Timing

Your visit doesn't happen in a vacuum, so think about the bigger picture. Planning your trip during Dubai's cooler months is always a smart move. Our guide on the best time to visit Dubai can help you align your visit with the most pleasant weather.

Here's a pro tip: a foggy morning, especially common from December to February, can offer a truly surreal "city above the clouds" view that most tourists never get to see.

In the end, it’s a trade-off. Do you want the pristine clarity and smaller crowds of the morning, or are you willing to pay a premium for the dramatic, unforgettable experience of a Dubai sunset from the top of the world? Figure out what matters most to you—the photos, the romance, or the budget—and you'll find the perfect time to visit.

Getting to the Burj Khalifa and Finding the Entrance

A clear view of the Burj Khalifa from its base, with the Dubai Mall in the foreground.

The first part of your adventure is actually getting to the world's tallest building. Here’s a little secret that trips up a lot of first-timers: the entrance isn't at the base of the tower itself. Your journey begins inside the massive Dubai Mall next door. Knowing this simple fact is the key to a smooth start.

Once you're inside the mall, you're looking for the "At the Top, Burj Khalifa" entrance. It's located on the Lower Ground Level. Just follow the signs, and they'll lead you right to the ticketing and entry point.

Reaching The Dubai Mall

You’ve got a couple of great options for getting to the mall, and the best one for you really depends on your budget and where you're coming from.

The Dubai Metro is easily the most budget-friendly way to go.

  • Hop on the Red Line and get off at the Burj Khalifa/Dubai Mall station.
  • From there, you’ll walk through the Metro Link Bridge, which is a lifesaver—it's fully air-conditioned.
  • Fair warning: it's a bit of a walk. Expect it to take a solid 10 to 15 minutes to get from the metro platform to the mall entrance, but the views of Downtown Dubai along the way are fantastic.

If you prefer a more direct route, a taxi is your best bet. Just tell the driver to take you to the Burj Khalifa "At the Top" entrance at The Dubai Mall. They all know exactly where this is, which means you won't have to wander through the giant mall looking for the right spot.

The Entry and Security Process

After you find the "At the Top" entrance on the Lower Ground Level, you’ll show your ticket—either a printout or on your phone—and then go through a quick security check, much like at an airport.

You're fine to bring small personal bags and cameras, but some items aren't allowed up. You'll need to leave these behind:

  • Large luggage or backpacks
  • Strollers and prams
  • Camera tripods
  • Any outside food or drinks

Don't worry if you have something you can't take with you. There’s a complimentary Check Room right near the entrance where you can securely store your belongings for free while you're enjoying the views.

Crucial Tip: I always tell people to get to the "At the Top" entrance at least 30 to 45 minutes before their ticketed time. This gives you a comfortable buffer to find your way through the mall and get through security without feeling rushed. A calm start makes the whole experience so much better.

Making the Most of Your Time at the Top

A tourist taking a photo from the observation deck of the Burj Khalifa, with the sprawling Dubai skyline below.

The elevator doors slide open, and there it is: Dubai, sprawling out in every direction as far as the eye can see. It's a breathtaking moment. With a full 360-degree panorama, it’s easy to feel a little overwhelmed and not know where to start. Having a loose game plan will help you soak it all in without missing a thing.

Your "At the Top" ticket actually grants you access to two separate but connected floors. First up is Level 124, home to the famous outdoor observation terrace. This is where you can feel the high-altitude breeze and get some incredible photos.

From there, a spiral staircase takes you up to Level 125. This floor is fully enclosed and climate-controlled, offering a bit more space to move around. It also has a few unique interactive experiences that add a fun, modern twist to the incredible views.

Observation Deck Feature Comparison

To help you plan your time effectively, here's a detailed look at what each viewing level offers.

Feature Level 124 (At the Top) Level 125 (At the Top) Level 148 (At the Top, SKY)
Observation Deck Outdoor terrace and indoor viewing Indoor, climate-controlled deck Highest outdoor terrace in the world
Altitude 452 meters 456 meters 555 meters
Interactive Features High-powered telescopes "A Falcon’s Eye View" and VR "glass floor" Personalized tour, interactive screens
Refreshments N/A N/A Signature refreshments included
Crowd Levels Highest traffic Generally less crowded than 124 Exclusive and limited access

Each level provides a distinct experience, from the open-air thrill of Level 124 to the exclusive luxury of Level 148.

Navigating Levels 124 and 125

You'll want to dedicate time to both levels, as they each offer something different. My advice? Don't just rush between photo spots. Take your time and explore what makes each floor special.

  • The Outdoor Terrace (Level 124): This is the showstopper for most visitors. I'd head here first to get those iconic shots. The glass panels have small, camera-friendly openings, which are perfect for getting clear, reflection-free pictures of the city below.
  • High-Powered Telescopes (Level 124): Keep an eye out for the advanced telescopes. These are seriously cool—they let you zoom in on landmarks and even show you what they look like in the past and at night. It adds a fascinating layer of context to the view.
  • A Falcon’s Eye View (Level 125): This is a fun, interactive simulation that gives you a bird's-eye perspective of Dubai's famous sights. It’s a great way to orient yourself and identify key buildings.
  • Virtual Reality (Level 125): For a quick thrill, try the virtual reality "glass floor." As you step on it, the screen simulates the glass cracking beneath your feet. It’s a heart-stopping (but totally safe) moment that always gets a reaction.

Insider Tip: For the absolute best photos, try to find a corner of the observation deck. This vantage point gives you a much wider, more dynamic perspective, often letting you capture the coastline and the desert in a single, sweeping shot.

Are the Extras Worth It?

While you're on the observation decks, you’ll likely see photographers offering professional photo ops against a green screen. They can be a bit pricey, but the final images place you against a flawless Dubai skyline. It's a nice souvenir, especially if you're celebrating a special occasion.

Plan on spending about 60 to 90 minutes at the top. This is usually the sweet spot—enough time to walk the full circumference of both levels, play with the telescopes, and just appreciate the view without feeling rushed.

If you want to make a full day of it, the Burj Khalifa is perfectly positioned. You can easily pair your visit with another world-class attraction in the same building. For a seamless transition, check out our guide to the Dubai Aquarium & Underwater Zoo, located right inside The Dubai Mall. You can go from the top of the world to the bottom of the ocean in just a few minutes.

A Few Final Questions About Your Burj Khalifa Visit

https://www.youtube.com/embed/wvJJM0ZuhiA

Even the most well-thought-out plan can leave you with a couple of last-minute questions. To make sure your trip to the top is completely smooth, I've pulled together answers to the queries I hear most often from travelers. This should help you lock in those final details so you know exactly what to expect on the day.

How Much Time Should I Set Aside?

This is probably the number one question people ask. For the standard 'At the Top' experience on Levels 124 and 125, I'd recommend blocking out about 90 minutes. That’s plenty of time to do a full 360-degree loop, snap photos from every conceivable angle, and check out the interactive displays without ever feeling hurried.

If you've splurged on the premium 'At the Top, SKY' ticket for Level 148, you get a dedicated 45-minute window up there. After that, you're welcome to head down to Levels 124 and 125 to spend as much additional time as you'd like.

Don't forget to account for queues. Even with your ticket booked, it's smart to add an extra 30 minutes to your plan for getting through security and waiting for the elevator, especially if you're visiting during a busy period.

Is the Sunset Slot Really Worth the Higher Price?

The sunset tickets definitely come at a premium, and it’s fair to ask if they’re worth the extra dirhams. Honestly, for most people, the answer is a huge "yes." It’s the only time you get to see Dubai in three completely different lights: broad daylight, the incredible hues of the "golden hour" as the sun dips below the horizon, and finally, the city transforming into a blanket of glittering lights.

That unique triple-view makes it the most popular time slot by far. But if you're more focused on smaller crowds or saving a bit of money, the experience is still fantastic at other times. An early morning visit can offer stunningly clear views, while a late-night trip is a mesmerizing look at the illuminated cityscape. It all comes down to what you want to get out of your visit.

What Am I Allowed to Bring Up With Me?

Security is pretty streamlined, but knowing the rules ahead of time will save you a headache. Here’s the simple breakdown:

  • What's okay: Small personal bags, purses, and of course, your camera are all fine.
  • What's not: You'll need to leave large bags, any kind of luggage, tripods, and strollers behind.

Don't worry, they have a complimentary Check Room right near the entrance. You can drop off any of the bigger items there for free and just pick them up when you're done.

How Can I Time My Visit with the Dubai Fountain Show?

Seeing the famous Dubai Fountain show from way up high is a truly special experience. If you want to catch it from the observation deck, a good rule of thumb is to book your Burj Khalifa slot for about 30 minutes before a scheduled show. The evening shows usually kick off at 6:00 PM and run every half hour.

That timing gives you enough of a buffer to get upstairs and find a good spot by the windows. On the other hand, a lot of people prefer to do it the other way around: visit the Burj Khalifa first, then head down to the waterfront to watch the fountains up close, where you can feel the energy and hear the music. It's a fantastic way to finish your evening.


At My Global Trips, our entire focus is on crafting unforgettable Dubai adventures. Whether it's locking in your Burj Khalifa tickets, organizing a thrilling desert safari, or booking a dinner cruise, we take care of all the planning. All you have to do is make memories.

Check out all our Dubai tours and activities at https://www.myglobaltrips.com.

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